Frequently asked questions about your data
We keep your withdrawal history and verification records for as long as your account is active. After you close your account, we retain transaction records for seven years for regulatory compliance, then permanently delete your personal details including name, email, and phone number.
Yes. Log into your account, go to settings, and you'll see your profile data, verified contact details, and transaction history. To request a full data export including backend records, contact our support team and we'll provide a complete file within five business days.
We do not store your full payment credentials. Payment processors handle the connection, and we store only the last four digits and wallet type so you can confirm which account received your winnings. Your full account number is never saved in our system.
No. We do not sell or lease your personal information. We share only the minimum required data with payment partners and fraud-prevention services to process transactions and keep your account secure. Depends on local law for any other disclosure.
Contact our support team with your username and a request to close your account. We'll immediately deactivate your lobby access and flag your account for data deletion. Personal details are removed within 30 days; compliance records are kept for seven years per law.
Your account is secured by login verification on each new device. The first time you open apintoto login on a new phone or computer, we'll send a confirmation code to your registered email. Enter the code and your session is tied to that device for 30 days before re-verification is required.
We use cookies to store your lobby preferences, remember your last game, and detect fraudulent login attempts. Functional cookies are required for live tables and withdrawal processing. You can disable non-essential cookies in your browser settings, though game streams and auto-login will not work.
